<<    ISO 9001 Consulting & Training

Quality is the standard. Establish and document a simple quality management system that meets the needs of your customers and business while fully complying with ISO 9000 requirements. IMC can help you develop your quality management system and required documentation whether you are just beginning the ISO certification process or are improving your current system.

You can realize significant benefits with this IMC service.

• Recommendations based on your specific needs
• Performance improvement
• Customizable services
• Enhancement of internal systems
• Reduction of costs
• Staff certification in American Society for Quality

ISO 9001 Awareness Seminar for Managers & Supervisors

During this two to three-hour presentation and discussion, managers and supervisors will learn the ISO Standard and its requirements, benefits, associated costs and implementation process. The seminar includes an overview of ISO 9001 requirements and registration, guidance on the preparation of the quality managment system and advisement in analyzing the value to your organization in meeting the requirements and completing the certification process. read more >>

Employee Awareness

Your employees must understand the quality and management system and their roles. IMC can help. “Introduction to ISO 9001” provides an overview of requirements and roles. “What to Do When the Auditor Comes” details what is expected when interacting with internal and external auditors, raising the comfort level for the auditing process.

Current System Survey - Gap Analysis

Learn what your company must do in order to have your current system meet ISO 9001 requirements. This one to two-day audit will provide you with advisement on what will and what will not comply, a detailed report of the survey findings and a follow-up discussion with your management team on the results of the survey and recommendations.

Continual Improvement

ISO 9001:2008 requires organizations to continually improve the effectiveness of the quality management system. This one-day session is designed to help you enhance the satisfaction of your customers and other interested parties. This session includes using the quality policy and objectives for improvement, understanding root cause analysis and developing a continual improvement process.

Process Management

ISO 9001:2008 is based on a process approach to enhance customer satisfaction by meeting customer requirements. Organizations must identify processes and their interaction, measure and monitor their performance and continually improve processes. This one-day session includes using a process model, analyzing process performance, utilizing flowcharts and process mapping, conducting process audits and making improvements.

ISO 9001 Quality Management System Implementation

This ongoing consulting service can help you prepare your quality management system and documentation to meet the requirements of the appropriate ISO Standard. With this service, IMC provides guidance and recommendations throughout the entire ISO 9001 process, assists in the implementation of new and revised procedures and helps internal assessment teams evaluate the completeness of implementation.

Internal Auditor Training

IMC offers training opportunities for the ISO Internal Auditor. Participants learn the how and why of ISO Internal Auditing in both lecture and workshop sessions. A mini-practice audit is included.

• ISO 9001-2000 Internal Auditor Training provides training for internal assessors to conduct system audits.
• ISO 14001 Internal Auditor Training is also available to teach the EMS compliance requirements and how to conform with and audit them.

Pre-Assessment Audit

During this one to two-day audit, your documented quality management system is compared to ISO 9001 requirements and any non-conformances will be reported to you. IMC will review your internal audit results and assist with corrective action, conduct a pre-assessment audit prior to the registration audit or when the quality management system is complete and review the non-conformances and assist with corrective action from any audit.

Quality Improvement Tools & Techniques

IMC can help you use tools and techniques to evaluate and choose appropriate improvement methods most suited to your company's needs and to turn data into useful information. Our services include: Statistical Process Control, Data Collection and Analysis, Charts, Graphs and Diagrams.