<< ITCare Services
What is ITCare?
ITCare is a proactive approach to supporting your company’s IT infrastructure, giving you the ability of an expert on call, providing your company with direct access to Network Engineers to answer questions and assist with computer problems, all at a discounted rate.
Download ITCare Service Plans (PDF)
How We Work With You…
Microsoft and Novell certified engineers work with your company to identify and implement improved technology operations. During your personally scheduled monthly visits, networking professional perform the following services:
- Review event logs for system or application errors and seek resolution for errors.
- Chart hard disk usages and availability to determine if a hardware upgrade is needed.
- Monitor memory usage to ensure enough headroom to keep your servers running at their optimum.
- Verify the current operating system patches are installed and the backup solution is functional.
- Offer strategic recommendations to keep computer systems current and viable.
- Be available to answer usability questions in addition to miscellaneous IT needs.
The Benefits to You…
- Direct phone support with an IT professional
- Monthly, scheduled appointments with an experienced networking professional
- Peace of mind that your systems are in good hands