Cove Shoe Company receives Gap Analysis, Improves Documentation and Holds an In-house Internal Auditor Training Course

Company Name: Cove Shoe Company

City, State: Martinsburg, PA

Industry: SIC 31 - Leather and leather goods, footwear

Type of Assistance: ISO 9001/ Quality/ Inspection

Year of Study: 1999, 2000



Company Profile: Cove Shoe Company manufactures men's military, work and casual safety boots and shoes. They are a division of H.H. Shoe Co., Inc. of Greenwich, Connecticut. They have approximately 100,000 square feet of manufacturing capability and 100,000 square feet of warehouse. Cove Shoe employs 600 people.

Situation: Cove Shoe wants to secure the necessary steps to become ISO compliant for eventual certification in ISO 9001.

Solution: IMC recommended a Gap Analysis to establish what is required to bring the existing system up to ISO 9000 certification levels. Gap Analysis is one of the IMC's ISO 9000 Customized Consulting Services.

Results: IMC conducted the Gap Analysis and provided a written report at a follow-up meeting with Cove Shoe.

As a result of the Analysis, IMC had two more projects with Cove Shoe. Cove Shoe's ISO management representative worked with the IMC to write their Quality Manual and procedure level documentation. IMC also conducted an on-site internal auditor training class for 14 employees this year.

IMC will be providing Cove Shoe with a Pre-Assessment audit in preparation for their third party registration audit.